User guide
Campaigns
Create, target, and measure campaigns across WhatsApp, Email, SMS, Web Push, and on-site.

Campaign types
AIEngage supports one-time blasts, recurring sends, and event-triggered campaigns. Every type shares the same audience picker, frequency caps, and reporting.
- One-time: scheduled send to a snapshot or live segment
- Recurring: weekly newsletters or replenishment reminders
- Triggered: fire on Add to Cart, Purchase, or custom events
Composer
Pick a channel, then use the channel-native composer. WhatsApp uses approved templates, Email uses blocks, SMS stays concise, Web Push includes title/body/icon, and on-site popups include display rules.
Measurement
Each campaign records delivery, engagement, and downstream conversions attributed to the same customer profile. Compare channels from Analytics without exporting CSVs.