Customer engagement platform
Engage every customer, on every channel, from one workspace.
AIEngage is a full engagement platform for marketing and product teams. Run WhatsApp, Email, SMS, Web Push, and on-site campaigns, talk in a unified inbox, and let AI agents handle the busywork—without stitching five tools together.
6+
Engagement channels
1
Customer profile
AI + human
Inbox handover
No-code
Journeys & flows
Platform
From insights to action in a single dashboard
The same customer profile powers campaigns, personalization, conversations, and analytics.
Cross-channel campaigns
Reach every customer on their preferred channel—WhatsApp, Email, SMS, Web Push, on-site popups, and more—from one campaign builder.
Learn moreUnified omnichannel inbox
Manage WhatsApp and storefront chat in one workspace, with human agents and seamless AI-to-human handover.
Learn moreAI support & sales agents
Intent-based AI trained on your APIs, docs, and site—answering shoppers and capturing leads the moment buying intent appears.
Learn moreNo-code journeys & flows
Build guided journeys for FAQs, onboarding, quotes, and lifecycle campaigns with menus, branching, and automated actions.
Learn moreAnalytics & smart segmentation
Track shopper events under one profile, then build audiences from traits, events, and opt-ins.
Learn moreWeb & on-site personalization
Deliver on-site popups, banners, and chat experiences based on journey stage, behavior, and audience.
Learn moreChannels
Meet customers on WhatsApp, Email, SMS, Web Push, and the storefront
Campaigns are channel-native, but audiences, events, and reporting are shared. Start with one channel and expand without migrating data.
- SMS
- Web Push
- On-site popups
- Storefront chat
Solutions
Built for teams that own outcomes
Ecommerce & D2C
Recover carts, personalize the storefront, and run lifecycle campaigns across WhatsApp, email, SMS, and web.
Retail & marketplaces
Coordinate promotions, order updates, and support across channels without fragmenting the customer view.
SaaS & digital products
Onboard users, reduce churn, and announce product value with journeys that mix in-app, email, and push.
Fintech & services
Send timely alerts and educational journeys while keeping conversations and consent in one platform.
Why AIEngage
One platform instead of a stack of point tools
- Campaigns that convert. WhatsApp, Email, SMS, Web Push, and on-site from one composer.
- Inbox that closes the loop. AI agents and humans share WhatsApp and storefront chat.
- Journeys without code. Branch, wait, experiment, and measure on the same profiles.
- Analytics you can act on. Events, segments, and campaign ROI in one customer view.
Inside the product
See the workspace your team will use
See AIEngage on your own journeys
Talk to us or open the product workspace. Campaigns, inbox, AI agents, and analytics live in one place.