AIEngage

Solution

Retail & marketplaces

Coordinate promotions, order updates, and support across channels without fragmenting the customer view.

Outcomes teams measure

  • Consistent omnichannel offers
  • Faster support resolution
  • Audience-based merchandising

Start with a flagship journey—welcome, abandon, replenish, or support—then expand channels without rebuilding audiences. AIEngage keeps conversations and campaigns on the same profile.

AIEngage multi-channel journey

Recommended starting points

Campaigns

Reach every customer on their preferred channel—WhatsApp, Email, SMS, Web Push, on-site popups, and more—from one campaign builder.

Inbox

Manage WhatsApp and storefront chat in one workspace, with human agents and seamless AI-to-human handover.

AI agents

Intent-based AI trained on your APIs, docs, and site—answering shoppers and capturing leads the moment buying intent appears.

WhatsAppEmailSMSWeb Push

See AIEngage on your own journeys

Talk to us or open the product workspace. Campaigns, inbox, AI agents, and analytics live in one place.

Try AIEngageTalk to sales