Documentation
Everything you need to launch and operate AIEngage
User guides for campaigns, segments, journeys, and inbox. Developer guides for the web SDK, Shopify, WordPress, and API.
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Developer guide
Popular articles
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Quickstart
Go live with AIEngage in four steps: workspace, channels, tracking, and your first campaign.
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Workspace setup
Roles, branding, consent, and channel credentials for a production-ready workspace.
User guide
Campaigns
Create, target, and measure campaigns across WhatsApp, Email, SMS, Web Push, and on-site.
User guide
Segments
Build live audiences from traits, events, campaign engagement, and channel opt-ins.
User guide
Journeys
Orchestrate multi-step, multi-channel paths with waits, splits, and goals.
User guide
Inbox & agents
Handle WhatsApp and storefront chat with AI first response and human takeover.