AIEngage

Product

An engagement platform that puts the customer in one place

Campaigns, conversations, AI agents, journeys, and analytics share the same profiles and events. Start with the capability you need—everything else is already connected.

Cross-channel campaigns

Reach every customer on their preferred channel—WhatsApp, Email, SMS, Web Push, on-site popups, and more—from one campaign builder.

  • One composer for WhatsApp, Email, SMS, Web Push, and on-site
  • Audience targeting from traits, events, and opt-ins
  • A/B tests, send-time windows, and frequency caps
Explore Campaigns
Cross-channel campaigns

Unified omnichannel inbox

Manage WhatsApp and storefront chat in one workspace, with human agents and seamless AI-to-human handover.

  • WhatsApp Business conversations next to storefront chat
  • AI agent replies with one-click handover to humans
  • Customer profile, order context, and conversation history
Explore Inbox
Unified omnichannel inbox

AI support & sales agents

Intent-based AI trained on your APIs, docs, and site—answering shoppers and capturing leads the moment buying intent appears.

  • Answers grounded in your catalog, docs, and APIs
  • Automatic lead capture on buying intent
  • Brand-safe replies with human override
Explore AI agents
AI support & sales agents

No-code journeys & flows

Build guided journeys for FAQs, onboarding, quotes, and lifecycle campaigns with menus, branching, and automated actions.

  • Visual builder for conversation and campaign flows
  • Waits, splits, goals, and exit criteria
  • Mix AI steps, human handover, and channel sends
Explore Journeys
No-code journeys & flows

Analytics & smart segmentation

Track shopper events under one profile, then build audiences from traits, events, and opt-ins.

  • View Page, Add to Cart, Purchase, and custom events
  • Unified profiles across web, WhatsApp, and campaigns
  • Live segments from traits, events, and reachability
Explore Analytics
Analytics & smart segmentation

Web & on-site personalization

Deliver on-site popups, banners, and chat experiences based on journey stage, behavior, and audience.

  • On-site popups, banners, and chat widgets
  • Behavior and segment-based targeting
  • One tag for analytics, web push, and branded chat
Explore Personalization
Web & on-site personalization

See AIEngage on your own journeys

Talk to us or open the product workspace. Campaigns, inbox, AI agents, and analytics live in one place.