Channel
Storefront chat
Put AIEngage on the storefront—same agents, same customer profile, same inbox.
What you can do
- One tag for chat, analytics, and web push
- AI first response with human takeover
- Product and order context in the thread
- Works beside WhatsApp, not instead of it
Common use cases
Pre-purchase Q&A
Order lookup
Lead capture
Upsell assist
Branded on-site chat for Shopify and WordPress, connected to AI agents and your human team.
Connect this channel to the rest of the platform
Campaigns
Reach every customer on their preferred channel—WhatsApp, Email, SMS, Web Push, on-site popups, and more—from one campaign builder.
Inbox
Manage WhatsApp and storefront chat in one workspace, with human agents and seamless AI-to-human handover.
AI agents
Intent-based AI trained on your APIs, docs, and site—answering shoppers and capturing leads the moment buying intent appears.
See AIEngage on your own journeys
Talk to us or open the product workspace. Campaigns, inbox, AI agents, and analytics live in one place.